Customer service mistakes in e-commerce: how to improve customer relations?
12.11.2024 r.
3 minutes reading
In this text, we will look at the Sitecore platform, analysing its features and potential in an e-commerce context. We will consider which companies can operate successfully on this online platform. We will also discuss the cost of its use, the potential for scaling the business and its SEO friendliness. This analysis will help you make an informed decision regarding the selection of an e-commerce platform for your company.
Sitecore is an advanced content management platform (CMS). The tool allows companies to create, manage and optimise applications, shops and websites. Sitecore originates from Denmark and was released in 2001.
Price | ❌ (to be determined individually) |
Safety certificates | ✅ |
Integration with payment systems | ✅ |
Basket recovery | ✅ |
Omnichannel functions | ✅ |
Access to source code | ❌ |
SSL certificate | ✅ |
Automatic sitemap | ✅ |
Mobile friendly | ✅ |
Editing the robots file | ✅ |
Manual 301 redirections | ✅ |
Multilingualism | ✅ |
Editing of URLs | ✅ |
Making advanced technical changes | ❌ |
Test period | ❌ |
The pros and cons of having a shop on Sitecore from an angle:
SEO
SEO on Sitecore includes creating SEO-friendly URLs, optimising meta tags, managing duplicate content through canonical tags and 301 redirects, and updating site maps and robots.txt file. It also provides responsive design, page load speed optimisation and structured data implementation.
Maintenance costs:
Sitecore does not publish standard prices for its solutions because the cost of using the platform is set individuallybased on the needs of the company. Users often describe the prices as high. This is because Sitecore offers advanced functionality for large operations.
Business scalability:
Sitecore is an advanced platform that ensures business scalability, enabling the development and efficient management of large online shops. Sitecore integrates with advanced analytics tools, allowing detailed monitoring of site performance and data analysis. Content personalisation features enable customisation of the user experience, which improves the efficiency of marketing activities. As a result, Sitecore provides a comprehensive solution that effectively supports the development of the shop.
Shop up to 1000 products | ❌ |
Shop up to 10 000 products | ❌ |
Shop up to 100,000 products | ✅ |
Shop 100,000 products and more | ✅ |
Sitecore is the right solution for large online shops.
Against its competitors, Sitecore stands out:
With its content customisation and marketing automation capabilities, Sitecore enables users' experiences to be tailored to their behaviour and preferences. In addition, the function to create personalised marketing campaigns increases their effectiveness.
The system offers extensive analytical tools to accurately analyse user behaviour, track conversions and assess the effectiveness of marketing campaigns.
The platform provides high security standards, including access control, data encryption and threat monitoring.
Below you will find examples of shops created on the Sitecore platform.
irobot.com
inter.ikea.com
vfwstore.org
Sitecore is a platform that provides high scalability, enabling the development and management of large, complex websites. Sitecore stands out from other content management systems (CMS) above all because of its versatility and advanced features, which allow you to comprehensive content management and personalisation. Thanks to its flexibility, the platform supports the expansion of projects, adapting to growing needs and changing requirements. Nevertheless the high cost and complexity of the platform may be important factors in the decision to implement it.
If you want to read more reviews and find out, Which platform is right for your business, check out the other articles:
12.11.2024 r.
3 minutes reading